OUR STORE

VISIT OUR
STORE IN KARACHI

Office #5 Mariam Place Block

A.G.A. Allana Road, Punjabi Club

Karachi


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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can we place an online order?

You can visit our website then click on the “Add to Cart” option that will lead you to the “Next” option of confirmation “I Confirmed My order” but if you want to continue shopping you can select an option “continue shopping” then all your items added to cart and then you can confirm your order and complete your order and basic details to dispatch your order.

What is your order cancellation policy?

Before dispatching your order, you will be asked via call or email for confirmation if that is not received your order automatically be canceled.

Those registered wrong details such as address and contact numbers order will be canceled.

What is your exchange and refund process?

    • We have 7 Days Exchange & Return Policy 
    • You may please send parcel to us through any courier company at the following address: Shop no 5 Mariam place Block A g.a Alana road Near Meezan bank kharadar
    • Please note that items must be unused and contains all the original tags and packaging (if any).
    • Once the items reach us, we will directly issue you a voucher through email which will be redeemable on your next purchase.
    • If you wish to return a product, delivery charges for the return will not be refunded by Mama choice

Can I place an order on phone call?

Yes, you can by contacting us on following numbers from Monday to Saturday – 10:00 AM To 6:00 PM

  • Help-Line: 021-32310040

Can I modify my order on phone call?

Yes, you can modify but within 48 hours when we contact you for confirmation, we can make changes.

Can you hold my order?

Yes, we can hold your parcel for 3-4 days after advance payment.

Delivery Areas?

We deliver across Pakistan

Order Delivery Time?

Our delivery time is 3-6 working days

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS